The usability of smart phones which is still extending both locally and internationally; iphones and andreoid being theleading,most of local and international developers are now considering local usability of the smartphone applications,especially on social interaction such as facebook,twiter,what’s app and other social services supportive applications that arevery user friendly and outstanding.

The communication companies such as Vodacom,milicom ,Raselo ,ABI and other small enterpreneurcompanies such as coder lab have created best apps that we must use.


   The best 10 apps in Tanzania and awesome Kenyan’apps are the coming articles introducing this series of The Smartphone era in East Africa

Safaricom has introduced a new promotion aimed at encouraging  consumers to talk more on its network and in return enjoy up to 75 percent discount on their calling rates.
The promotion comes at a time when Safaricom's  market share has come under increasing pressure from its rivals. The mobile operator on  Monday unveiled the promotion dubbed "Wakenya Tuongee"

Airtel Tanzania Limited yesterday has launched a new credit product "Daka Salio" t enable subscribers get additional airtime. 'The services allows Airtel subscribers to borrow additional airtime and have the same amount deducted upon loading" The AirTel manager Mr. Jackson Mmbando, told a news conference in Dar es Salaam yesterday. 
               He however said that, those who are using the service will be charged 10 percent, "we have introduce this service to our customers to ensure uninterrupted conversations." He said to enroll to the service the customers would be required to text a word 'DAKA' to 15549 and start talking. The facility is open to subscribers who have been
using AirTel services for at least 90 days. 

Vodacom Tanzania and Nokia has decided to work together to cut down the mobile phone prices of services to their customers. Vodacom announced the plan in the press conference held by Vodacom and Nokia officials in Dar es Salaam. The plan will only be implemented on the newly released Nokia phones, Nokia Asha. The plan is to advertise the phones at the same time cutting down the cost. Nokia Asha 200 will be sold at 149,000 Tanzanian shillings with free talk time and 125MB internet package. Nokia Asha 302 will be sold at 219,000 Tanzanian shillings with free talk time and 500MB for six months after recharging Tanzanian Shillings 1000, 2000 or 5000.On the photo Nokia General Manager Tanzania Samson Mwajwala at the middle the head of the department of launched products of Vodacom Tanzania  Mr.Mngopelinye Kiwanga  and  Product Manager of Vodacom Tanzania Mr. Elihuruma Ngowi. In the contrary Vodacom Tanzania they are continuing with their "wajanja package" were by users especially youth they can access Facebook, twitter and Wikipedia for free.

Tigo has come up with the plan to facilitate access to the mobile internet to its subscribers. The new project of Tigo Internet Jamaa will see their customers getting directly assistance from professionals who are coming from the local Tigo offices in Tanzania.

Project Manager Mr. Titus Katuma said the aim of the project is to boost internet usage, taking advantage of the faster and affordable data availability brought about by the fiber optic cables. “The internet penetration is still low even to mobile customers who could access it using their handsets” The company will create teams of professionals who will visit local people and explain to them on how to access the internet through their phones.

Katuma said that the lack of awareness and the language barrier is among the major reasons that their subscribers are not able to access and utilize the internet effectively. Lately MIC the parent company of Tigo Tanzania has been recognized as one of the 15 winners in the G20 Challenge on Inclusive Business Innovation.

Tigo internet Jamaa will be visiting different places on specified dates according to the scheduled appointment of the Tigo professionals who will be passing in these areas.

The new East Africa Nokia boss is impressed with Tanzania, Mr. Bruce Howe, who was recently appointed said on Friday that he will spend most of his time in Tanzania for its potential market spearhead by a very high competition by the local operators.

Mr. Bruce Howe is the new general manager of Nokia in East Africa. Mr. Howe said Tanzania being the second East Africa economy just behind Kenya has an exciting market that Nokia will want to explore especially in the youth.

He was quoted “I was recently appointed as the general manager for this region – Kenya, Uganda and Tanzania and my office is in Nairobi. However I will spend most of my time here. To tap the market potential which is supported by the competition”,

Tanzania has seven mobile phone operators with about 25 million subscribers. The operators include Vodacom, Airtel , Tigo ,Zantel, TTCL, Benson and SasaTel. Most of the mobile phone subscribers are youth who have more activities than just calling and receiving calls on the phone. In 2015 the number of mobile phone subscribers in Tanzania is expected to hit 36.6 million users of mobile technologies.Nokia is currently advertising its new release Nokia Asha  in the road posters in the most of the highways in Dar es Salaam. 

In the battle of tariffs to boost the number of their subscribers, the mobile services providers have increasingly provide more services to the people even in remote areas the penetration   rate is expected to grow more than 70 percent by 2015 according to the business monitor international report.

The Nokia boss asks the government to help them fight against the counterfeiting phones which are widely available in the market which tends to disrupt the mobile phone market.  He said “ there is a big role the government can play to ensure counterfeits are out of the market, It can be done by educating consumers” he insisted by saying “ in Kenya fake phones are very aggressively fought by the government “.

“as much as other companies are producing more smartphones , we are also affordable smart phone strategy” Howe’s answer on the perception that Nokia is dying.  

Vodacom Tanzania has launched the Vodacom award for digital excellence that seeks to recognize the achievement of bloggers and website .. 
Leading telecommunications company, Vodacom Tanzania, Vodacom is excited to launch the inaugural Vodacom Award for Digital Excellence.

“It is our hope that by launching this Awards and Fellowship program we will be able to play a part in this pivotal moment in Tanzania’s digital sector. Through this program we will highlight individuals that are at the cutting edge of digital technology and provide them an award, support and mentorship. It is for this reason that we are awarding them for the efforts and the change they have brought,” says Meza.


The award, dubbed Vodacom Award of Digital Excellence, will see ten best blogs and websites rewarded for their efforts and achievements, a move that is a first for Vodacom Tanzania. This is an award and fellowship program developed as a sign of our commitment to developing the digital content sector in Tanzania.

Vodacom Tanzania Managing Director, Rene Meza, says Vodacom sees digital publishing, production and communication as very important to developing society.


The inaugural fellows from the Blog/Website category were selected through a closed nomination process by some of the Technology industry’s leading experts. To qualify for the fellowship nominees had to meet a robust criteria including but not limited to: Promoting the creation of local original content, upholding the tenets of a free media and showing promise for important future advances. Future fellows will be nominated through an open nomination process.

Some of the qualities to be considered in rewarding include, among others, creation and/or distribution of original local content; upholding the tenets of free expression and an open and fair media; demonstration of regular audience through readership, engagement, reputation and traffic excellence in narrative, photographic and/or multimedia use.

Vodacom will be announcing the first set of fellows in the coming week and look forward to highlighting some of the best digital talent in the country.

Recently the competition in the telecom industry of Tanzania has increased tremendously. Each and every company is coming out with strategic plan to survive in the tough competition of winning the hearts of the mobile subscribers. With Tanzania targeting to reach 36 million by 2015 as reported by the local magazine the citizen. The population of Tanzania is approximately 45 million people currently. The mobile phone services are expected to reach all these people in the long term plan. By the information provided by TCRA on 2009 on the distribution of mobile phone subscribers according to the mobile service providers they found that Vodacom was the leading company with 38 percent of the total population of the country being subscribed to their services.
         The mobile tariffs has been the major influence for the mobile subscribers to join the companies. The Indian telecom giant company Airtel take over Zain Tanzania from the previous owners of the company.  Currently most of the companies are targeting youth by coming up with packages that touches this specific group of people in the local communities. The recently Zantel's Epiq Nation Bongo Star Search is among the strategies used by the mobile companies to attract more number of youth  subscribers. Upon launching the Epiq Nation product on 29th June 2011 in Dar es Salaam Norman Moyo, Zantel Chief Commercial Officer officiating at the launch said Zantel is moving away from the price wars and is focusing on value based products that fit into today’s lifestyle. Mr. Moyo added "“Zantel brand is associated with innovation as is evident with our wide product portfolio, quality service and customer experience. Epiq Nation is the new addition with a concept that focuses wholly on the lifestyle of the customer to enable them save money from their daily expenses leaving them with enough to communicate with their family and friends. We are bringing a revolution in the telecom industry where our message is it is no longer about making calls but it is all about a lifestyle.” But the actual question here is is there a way out from the "price wars", Airtel main strategy until now has been providing the quality services at a lower cost and focusing more in innovation and technology changes. The kula dabo na Airtel is the new Airtel scheme, the Swahili words means "have double with Airtel" the Airtel subscriber will receive a bonus equal to the amount he has used to recharge his phone as if he has recharge the phone twice with the same amount, although this offer will stay for 10 days according to  Airtel Public Relations Manager Jackson Mmbando now this is what i call the price war which is inevitable to stay away from it. With the Tigo extreme package
             By dialing *148*01# or sending the word XTREME to 15509, prepaid customers will enjoy tremendous value including 15 minutes Tigo to Tigo, 100 SMS, 50 MB which can be used for Facebook, Internet Browsing, E-mail and Twitter, all for only Tsh450, a saving of Sh4,600! In addition, Tigo will send its customers free SMS alerts upon reaching their package usage limit, allowing them to repurchase if required.
           Vodacom currently are focusing more in internet services some packages for Blackberry phones have been released to the media for advertisement. As user of the mobile phone all we need is quality services at reasonable costs it doesn't matter the service come from which company. What we argued the companies to do is to give back to the community especially in awareness programs prepared by the Government since mobile phone has proven itself to be among the major means of communication in Tanzania.    

Shivan Bhargava (COO)

          The giant mobile phone service provider Airtel is in the middle of a serious for interest between it and Essar Telcom Company of Kenya. Essar Telcom Company is suing Airtel for 22 million US dollar. The reason is said to be the fact that Airtel has failed to meet the agreement between the companies. Essar complains recently their companies have been a target of frequent site failures which make them to lose their credibility to their customers and fail to deliver reliable services. The situation has left the customers not able to send SMS and using other data services.

          Airtel leased certain sites to Essar but the operator is claiming there are a lot of system failures. Essar Telcom (also known as Yu Mobile) and Airtel signed the agreement in 2009, but both parties accuse the other of non-delivery. In the latest development, Airtel has threatened to cut Essar Telcom’s connectivity and Essar is claiming $22-million (Sh1.9-billion Kenyan shillings) from Airtel.

The case will be heard before Kenya’s High Court judge Daniel Musinga on 20 July. Airtel are expected to raise their claims also about unspecified damages caused by Essar and requires a compensation of 3 million US dollar from their rivals. Essar claims to lost 34 batteries from the leased sites in which according to them Airtel were supposed to be the care takers and provide security to them.

Kenyan Correspondent.

Another great news for the gadgetholic guys DStv Mobile has launched the much anticipated streaming Mobile TV service on the Vodacom Tanzania mobisite. I remember to watch the Euro 2012 quarter final France Vs Spain through my friend's iPhone using an App stored in his phone. Few days have passed, vodacom in cooperation with Dstv they have come up with the service for the mobile phone with 3G connection.
With the advent of the commercial service, millions of Tanzanians will now have access to 16 great DStv channels, with riveting content that has made DStv a household name across sub-Saharan Africa.
There are 3 subscription options available (data included) as well as an option of a once-off 24-hour free trial. There are 3 subscription options available (data included) as well as an option of a once-off 24-hour free trial.
All this and so much more in the palm of your hand on your 3G-enabled cellphone, with DStv Mobile All this and so much more in the palm of your hand on your 3G-enabled cellphone, with DStv Mobile Select the ‘Watch Now’ link on a desired channel. Select any one of the available subscription options and complete the subscription process. Once your subscription request has been submitted, you will be notified via SMS of the subscription request.
Channels include the Tanzanian Broadcasting Corporation's premium broadcast channel TBC1, AfricaMagic Swahili for the best in drama and general entertainment, AfricaMagic for those much-loved Nollywood stories. Sports enthusiast can enjoy SuperSport Blitz, SuperSport Live 1 and 2. Channel O and TRACE Urban bring you the freshest beats from around the world.

How To Access it
From your 3G enabled cellphone browser enter the URL http://wap.vodacom.co.tz
Select the DStv Mobile banner or icon.
You will be presented with the full DStv Mobile channel offering.

I remember back in the days when I use to quarrel with my parents about going to buy Luku (the local Tanzania electric bill) from the nearby petrol station. Most of the time I was tired, coming from school after the long day all you need is  to have a  heavy rest and someone is telling you to get up and find  the bus to go and pay your electric bill. To hell the days, thanks to mobile money the savior, once again mobile phone proves the power of technology and the way it can affects people’s lives. The new Tigo package of “Buy Luku” has come with some added advantage, for every Tigo customer who will use the service, meaning that paying your electric bills via Tigo Pesa account you will be given free 10 min talk time (Tigo to Tigo) immediately after the accomplishment of the mobile transaction. To log into the services you will have to dial *150*01#.  I wish Tigo could come up with more of these services topping up their current services of paying Luku and DSTV cable. Still there is lot of services people would like to have them at their fingertips using their mobile phones. For example places to go and have fun, booking tickets and so on. It is up to the mobile companies to become more creative trying to reach the customer requirements and satisfaction.  

Sometimes I wish my girlfriend could have Android phone with Google map on it so that I would be able to trace her location whenever I want, am just joking actually. But yah that is what Google latitude can do for you provided that you and your friend in your contact list are using Google latitude then you can both track each other’s location using Google maps available in your mobile phones. As long as the request for pairing you send to your friend comes with positive answer then you are ready to track your friend using your phone. Just follow these few steps:

First, browse to google.com/latitude and log in to your Google Account. Your Google Account is the same login that you use in Google services like Gmail and Blogger.

Second, click the "Add Friends" link on the left side. Click on the drop-down menu at the top of the dialog box and choose "All Contacts." Scroll through the list until you find the contact information for the person whose phone you want to track. If there is a blue icon next to the name, that person is already using Google Latitude. Click the "Add" link to add that friend. The tracking will not begin until that person accepts your request.

Lastly, click the "Friends" tab on the Google Latitude page; you'll see a Google Map on the right. To the left of the map is a list of your Latitude friends. Click on the name of your friend in the list to see where that person's cell phone is on the Google Map. You can also see how long it has been since the location was last updated.

When you compare the number of mobile internet users and PC internet users in a country like Tanzania you are so likely to realize going mobile is inevitable for a country like this and other African countries.

When you compare the number of mobile internet users and PC internet users in a country like Tanzania you are so likely to realize going mobile is inevitable for a country like this and other African countries.

The average phone users in Africa is hundreds times of PC users. The information supplied in a mobile phone device can reach hundreds recipient as the same information reach a single PC user.IT giants such as Google and others have tried their level best to introduce the idea to the African IT firms although the technic is appearing to be reluctant but it has played a big role in making a large group of society to attain information on time. The aim is to provide people with the knowledge and details of different projects such as health project and agriculture project through the use of technology. Some applications have been developed which allow farmers to get information and details about matters affecting they are farming activities. (Uganda refugees mobile project)

Going mobile is essential especially for multimedia and news companies people needs to get information wherever they are in the required time. Creating a mobile version of your website or Blog is essential since people they can easily be able to access your website information through their handheld devices. We expect newspaper companies to go mobile so that people they can read their favorites newspaper online through their hand held devices. (look at this project by times of India newspaper)

Advertisement done in mobile phones can reach more number of people than any kind of advertisement. Being able to have a mobile website which can easily be accessed with large number of people it means you will have successful business.

The interactivity the user has with the mobile is far different with the interactivity with is desktop, laptop or palmtop computers. An average African would rather buy an expensive phone and use it to access internet instead of buying a simple costless PC for two reasons first is portability and second is the lack of knowledge to use and access Internet PC.

An average phone user will automatically know two things picking up a phone call and dealing with an SMS either is to read or sending the SMS. The information can be sent inform of SMS alerting people about matters affecting their day to day activities wither its AIDS awareness campaign or human right activities all these can be done using mobile phones and handheld devices.For creating mobile applications and website you can contact us at greentech360@gmail.com

            The battle of the mobile phone companies tariffs in Tanzania is getting deadly. For us customers it is good news actually but for the mobile companies it can be the reason behind professionals living their companies to join opponents companies every day. Now I don’t even know which company provides cheaper charges in terms of per calling charges, SMS charges or even internet charges. Each and every day new package is available wither is Zantel’s epiq nation or Tigo’s Mega Boksi or Vodacom’s packages .

Mwamvita Makamba (Vodacom)

              I remember back in the days when Tigo come up with the extreme package for the first time it was the coolest thing in the street for just 1500 Tanzanian shillings you were able to talk for the whole day before 6:00 P.M in the evening. Actually this is what people want, the ability to communicate at the cheaper costs and rates. When Airtel Tanzania were launching their cheapest mobile internet tariff this year i remember my friend Dr. Aboud Jumbe posting in his wall on Facebook about it and exclaiming "game on it is time for the new challenge for the Tanzania mobile companies" Airtel revolutionized the mobile charges tariff in Bangalore by competing with their fistful rivals  Vodafone in attaining the local market so has we expect they are doing the same in Tanzania.

             When we are dwelling inside mobile technologies and USSD apps are being made every day as to reach the goal of providing quality services through mobile technologies the prior concern will be the ability of the users of the technology to survive the costs and tariffs that comes with the technology.

            I read the news yesterday about the official launching of the Mobile ticketing in Dar es Salaam were by will be able to book their tickets and do payments for their seats through their mobile phones and areas specifically allocated for the services like payments of electric bills and TV cables has been done recently. My main concern was on the charges of the services since the charges are among the major factors for the people to go for the service. Most of the time people would analyze the cost before accepting the service.

            Some successful projects like HudumaFasta and others have tried to look closely into this. For the companies looking to engage in the business the tariffs should be their main concern if they want to reach more customers and make more money out of the business.

“Design is a funny word. Some people think design means how it looks. But of course, if you dig deeper, it's really how it works.” The late Steve Jobs the CEO and co-founder of Apple Inc. Steve Jobs used to believe that innovation is what distinguishes between leadership and followers. Like the famous IPhone quote “if you don’t have an IPhone you simply don’t have an IPhone” proves that Apple believe they lead the industry in terms of innovation and creativity.

            The recent battle between Apple Inc. and Samsung concerning the fact that Apple Inc believes the product Samsung Galaxy Tab 10.1 terminal resemble completely as Apple iPad terminal. The California court decided that since there is resemblance between the terminal of Galaxy Tab 10.1 and Apple iPad hence the blocking of sales of Galaxy Tab 10.1 should be implemented immediately.

             “While Samsung is authorized to competition, he has no right to engage in unfair competition by flooding the market with counterfeit products,” wrote Judge Lucy Koh in the document issued by the court. She adds that the arguments are strong enough to Apple that it has no choice but to grant the injunction.
           

The decision made by the court room is a blow to the South Korean company in which recently has been releasing newer versions of Galaxy Tab in the market. The company has been directly criticized by Apple in their war for sales in the US markets.
            The competition comes as an added advantage to the user’s point of view since the competition in creativity and products quality make the users to attain quality products from the markets. Let’s see what the future of war in gadgets production will have to offer with Microsoft getting in with Microsoft surface tab.

Most of the times we want to use our phones for more than just a mobile phone to give it the ability to accomplish some tasks more than just making phone calls or browsing to the internet. There is a trick of switching off your computer using your mobile phone. All you need to have is the ability to send mail in your mobile phone and Microsoft outlook in your computer.

Procedures

1. First create the batch files for Hibernate, shutdown or restart using windows command and save the file with the extension of .bat

2. Inside the Notepad type [c:\windows\system32\shutdown -s -f -t 00] without the blazers]

3. Save the file as filename.bat

3. Open and Configure Microsoft Outlook in your computer or the computer you want to perform operations. Configure that Outlook checks the inbox after every 1 minute.   Go to Tools: Options.

4. Select the Mail Setup tab and then Send/Receive button.

5. Configure and check the Schedule an automatic send/receive configure the minutes to 1 and close the dialog boxes.

6. Now go to Tools: Rules and Alerts select the options button in the upper right hand corner and press the Import Rules button.

7.  Trace the Filename.bat file which you have created and select it.

8. Now, when you send a message from your phone to your e-mail address with the subject shutdown or smsshutdown%%, your computer will shutdown.

Mobile money is among the fastest growing technologies in East Africa, the technology has proven itself to be a life saver and a game changer to the local financial institutions and business sectors. Few years back it was a normal thing to witness people queued up in long lines waiting either to send money in some accounts in the bank or receive money. The emerging of Mobile banking has been a great step forward in the enhancement of financial transaction systems of Tanzania and Africa in general.

Mobile money is paved the way for Mobile Banking with Vodacom working with both CRDB and NMB to provide the m-banking services to their customers this implies the game is on for more mobile service providers to works with local banks to provide the services to the local communities. With the case study done by Vodacom M-PESA in 2010 In Tanzania 54% of people didn’t use any form of financial service; formal, semi-formal or informal prior to the launch of M-PESA while only 9% of the population had access to formal financial services.  In 2011 the governor of Bank of Tanzania (BOT) Mr. Benno Ndulu told The Citizen the daily local newspaper that “The mobile phone banking facilitates the flow of financial services to unbanked customers mainly in rural areas. And they access banking services at low charges”

                This is the period when we say everything goes online wither its money or media. The East Africa mobile industry giants like Vodacom, Airtel, MTN, Tigo, Safaricom and others have implemented the technology as part of their services which they provide to their customers. The number of mobile phone users in Tanzania is expected to hit 36 million by 2015. This means that mobile payment and transactions at some point of time will be among the most influential ways of doing business and conducting financial transactions.

                “I have a chance to double the original amount I invested in the beginning of the day as the daily profit in my business for both M-PESA and Tigo PESA” the local entrepreneur said. PESA means money in Swahili official translation of the term. M-PESA and Tigo PESA are among the mobile transactions services provided by Vodacom and Tigo respectively in Tanzania. The users of the technology enjoy the benefit of the technology and most of them agree the technology is efficiency, time saving and more secure. They no longer have to travel with a lot amount of money in their pockets, this reduces the risk of them being robbed also they claim that the technology reduces the complication they were facing in the banks having to line up in long queues. The condition that you must have a bank account before sending or receiving money was among the other things they didn’t like to face.

                Mobile payment is a game changer now people can contribute for the weddings, sending school fees to their kids, paying their T.V bills and electric bills, spiritual contributions and so many other things can be done through the use of digitized money transactions.

                The lack of knowledge and security in the digital transaction of money has been the major setback in the growth of the technology. People has been withdrawn from the technology with the fear of getting cheated and tricked into releasing their accounts or transfer their banks deposit to the wrong people. For services like performing balance check and other banking transactions which does not involve transferring of money has been utilized more than services which involve major cash transfers through accounts or payments in some businesses.

                The local mobile phone companies have been reluctant to explain the issues of security to their customers and most of the time the banks and mobile companies have the perception that the responsibility of informing the community about these problems associated with digital money transferred belongs to the other body.

                While the technology is booming and new innovation and ideas are coming out every day the authorities should focus more in creating awareness to the local people on safety procedures on the ways of doing their final transaction using digitized system wither is mobile phones, PDAs and so on. Recently have been reports in crimes involving people stealing money from locals and banks using their mobile phones working together with corrupted people in these institutions to reach their goal of tricking the customers into the trap of thieves. The only problem that remains in our hands now is the issue of security and how to create awareness among the users of the technology.

For someone like me having all of my works loaded in my email from my blog posts, financial records, partnership agreements, access to my blogs and other things really to have a just a password to protect my stuff isn’t enough. Always I was thinking what would happen if someone hack my account or by mistake someone get access to my password what would I do?  

Then Gmail come up with the solution the 2 step verification of the user ID and Password. The idea is great after you longing in to your account using your username and password the text SMS message will be sent to your phone in real time giving you six digit codes which will allow you to access your account and just in case you don’t get the SMS you can simply dial and immediately the machine will reply through your phone mentioning the digits to you. 

This helps you in two ways, first even if someone get access to your account he will not be able to access your account. Second, the six digit codes you are receiving they kept on changing each and every time you log in to your account which makes it difficult for someone to hack your account. The other best thing you can easily realizes if someone has hacked to your account since you will get the six digits notification immediately on your phone through the SMS.

2-step verification was introduced by Google it requires two independent factors for authentication, much like you might see on your banking website: your password, plus a code obtained using your phone.

To edit your security settings and upgrade to 2 step verification, just log in in to your Gmail account and follow this link https://www.google.com/settings/security inside it, go to step 2 verification and make sure you activate the step 2 verification. 

 To learn more about 2-step verification and get started, visit  Google Help Center. And for more about staying safe online, see Google ongoing security blog series or visit http://www.staysafeonline.org/. Be safe!

The core reason of having a mobile phone company in the first place is to connect people and provide means of communication between people by using the cellular network provided by the mobile phone company.

First thing first we realize although the service providers have to make profit out of this but the main aim still is to connect people no matter what ways you attain your profit but people must still be connected all the time and in most efficient way.

There are two things here the profit that the company has to make and the service that the company has to provide which led us to our main topic what’s wrong with mobile phone companies in Tanzania. While other mobile phone companies are fighting to provide good consumer services others are fighting to attain more profit out of their consumers while not even providing proper services.

During the early days of mobile companies the days of Mobitel and the likes  the main focus first was to reach people first in the most efficient way and to ensure proper interactivity between the consumer and the service provider. There is nothing wrong for the company trying to make profit out of their services but the point still stand does they provide proper services with respect to the money we are spending on them. for example if you have to call the person three times before getting a channel to talk to him just because the company is not able to control on air mobile traffic or you cannot recharge your phone account because the server is low it has been overpowered by the number of users.

We like the competition that we are seeing wright now having the mobile phone giants companies such as Vodacom, Tigo, Airtel, Zantel and others competing to win the hearts of consumers but really what we need is good service first  and other things can follow later.

The other thing is that the companies should find a proper way of collecting the money and surviving in the competition instead of charging extra cost for the user when makes phone call to the rival company. If I can talk peacefully when am calling Vodacom to Vodacom expect to have the same conversation with a person from the rival mobile company such as Airtel, Zantel or Tigo. I don’t care how you make your money that’s why you have financial officers let them crack their heads on how to get the money while the consumers enjoy their talk time If it is through advertisement or increasing number of people in your network that is for you to decide but please provide us with proper services.

It reaches a point now one person is having four handheld devices just to be able to call people from other mobile companies why should it be that way? Does it mean that we are not creative enough to think in any other why to reduce the talk time cost when the consumer is calling another company? This is not true why it is possible in other countries but not here. That is the challenge we left to you the mobile phone companies service providers it is enough of this suffering. The knowledge on how to overcome this situation can be studied in other developing countries such as India in which to some extent they have been able to overcome.